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Kroger Feedback Survey – Participate at KrogerFeedback.com

Want to participate in Kroger feedback? Before entering there are more things you should know about the Kroger survey on krogerfeedback.com.

We recommend you go through the below post to know more about the offers and rewards that you get when you take the survey for the Kroger customer satisfaction survey program.

Every big company in the USA has this kind of option to know more about the quality of their service from the customers.

So Kroger also had this feedback option which you could participate at www.krogerfeedback.com.

Updated on 18-Aug-2019: New Kroger customer survey portal is announced recently by Kroger ie., www.krogerstoresfeedback.com

Live Website Feedback & Experience Survey Portal of Kroger.com

In exchange for customers’ opinions, Kroger will reward them with gift cards and other coupon codes. Also, you could get a chance to participate in sweepstakes to win the grand prize.

Get Rewards by Submitting Kroger Feedback

The Kroger Company founded in 1883 is a retailer which is America’s largest supermarket chain.

Products sold by Kroger Co are mostly all the products you would find in a Convenience store.

Every big company wants to monitor the quality of services from their customer.

kroger feedback , krogerfeedback

Krogerfeedback is a customer satisfaction website where the customer gets to air their views and not only improve the quality of products and services offered but also get an opportunity to win a Grand Prize of $5,000 in Kroger gift cards or 100 First prizes consisting of $100 Kroger gift card.

Additionally, if you are a Kroger Plus Card member you get 50 fuel points for filling out the survey that is at the bottom of the receipt which translates to discounts on Kroger gas.

So we recommend our visitors to participate in any of the surveys by Kroger feedback for their customers.

Requirements to fill out the survey at www.krogerfeedback.com

There are some basic requirements to participate in the Kroger survey. We recommend you to look at the below instructions before participating in the Kroger customer feedback survey.

kroger feedback survey
How to Take The Kroger Feedback Survey
  • You must be aged 18 years and above.
  • You must be a legal resident of the U.S. BUT not residing in Florida, New York, and Rhode Island.
  • You must not be an employee or affiliate of the company.
  • Your immediate family members must not be working for Kroger. co or affiliates.
  • You are not required to have purchased a product to win.
  • You can only do one survey per receipt at Krogerfeedback.com.

Kroger associates have to look for their Kroger eschedules in the online ESS or Feed.Kroger.com site.

How to Submit Kroger Feedback Survey:

Did you understand the requirements for participating in the survey?

So now let’s take up some Kroger feedback surveys for customers.

Below we have listed step by step guide on how to take a customer survey.

www.krogerfeedback.com
The official site of Kroger Survey is www.krogerfeedback.com
  1. Go to www.krogerfeedback.com using your internet-enabled device.
  2. By referring to your receipt enter the date, time, and entry ID (at the bottom of your receipt) and press start.
  3. Enter the store number, terminal number, and operator as asked.
  4. Answer the next questions as honestly and precisely as possible. They will only take about 5 minutes to complete.
  5. In the additional space, write comments about the quality of your experience.
  6. If you wish to enter the sweepstakes you will have to provide personal information like your name and address. If you do not wish to enter simply state that in the form.

Kroger Weekly Ad Specials:

If you are a frequent visitor of Kroger, then you probably know what the Kroger ad means.

Every week, Kroger keeps on informing about Kroger’s weekly ads on their Kroger outlet.

These are special offers and promotions on various products at Kroger.

We recommend you visit any of the nearby outlets.

DISCLAIMER: We hereby declare that we are not by anyway officially related to Kroger or any of Kroger website.

This is just a guide to help the users on the steps to enter survey and we hold no responsibility of the users action and we don’t hold any authority towards the official website of the company.

This is posted towards a firm declaration of the statement that this article and website is solely for the educational purpose only and we are not registered or linked with Kroger Inc in any manner.

Conclusion:

We hope this information about the Kroger feedback survey will help you.

So when you participate in a survey, be honest while answering the questions.

Because your honesty would help Kroger to improve its quality of service.

Submit your feedback survey at krogerfeedback.com & enter a chance to win sweepstakes by Kroger Inc.

133 Comment on this post

  1. I keep putting or entering the survey that way I get 50 fuel point and I do NOT GET It.. I use to get them now I do not…

  2. Good evening, I was just taking a look at your site and filled out your contact form. The “contact us” page on your site sends you messages like this via email which is why you are reading my message at this moment correct? That’s the holy grail with any kind of advertising, getting people to actually READ your ad and this is exactly what you’re doing now! If you have something you would like to blast out to thousands of websites via their contact forms in the US or anywhere in the world send me a quick note now, I can even target particular niches and my charges are very affordable. Reply here: [email protected]

  3. Hello, I was just taking a look at your site and submitted this message via your “contact us” form. The “contact us” page on your site sends you these messages to your email account which is the reason you are reading my message right now correct? This is the holy grail with any kind of online ad, making people actually READ your ad and this is exactly what you’re doing now! If you have something you would like to blast out to tons of websites via their contact forms in the US or to any country worldwide let me know, I can even focus on particular niches and my charges are very reasonable. Reply here: [email protected]

  4. I have been filing for ‘gas points’for quite some time. Almost always gave perfect service /products from QFC but occasionally not. Everytime I submitted a problem the day shift management has personalty called me to fix the problem. At least in Maple Valley this system works well.

  5. Don’t mind doing the survey, but leaves a lot to be desired. My receipt ID and my loyalty ID identify who I am .. Totally unnecessary to have to enter all your personal info. Irritating!!! The blocks where you enter Entry ID need to be set up to jump to next block after #s are entered.

  6. Can’t find the Kroger survey. Very similar to trying to shop after one of your bi-yearly relocations of several items within the store. Instead of shopping its ends up being a mob of people wandering around looking lost.

  7. I spent over $100 and they can’t even give a code to fill out to get my bonus fuel points. What’s the point of fuel points if you can’t get them. This isn’t the first time this has happened, I talked to someone about this before and they said that not every purchase guarantee’s you get your 50 bonus points. I think that is false advertising!!

    1. I agree! I came here to make a comment about something, and I find a poorly written page(obviously by someone whose 1st language ISN’T English!) as well as you needing my receipt info(which, btw, I’ve been waiting for the $50. bonus one to do this, but finally gave up on getting THAT ever again!), only to have thrown THAT away(bc you “don’t need a receipt anymore” , not true!

    2. The last time I bought gas using discount, i requested full amount be deducted. System did not discount previous month discount available, and I lost that amount. What is wrong???????

  8. I don’t understand all the complaints on the survey. I find it very simple, just type in
    “krogerfeedback.com” in the google search box and the site is the top one on the list.
    I love paying $1.59 for a gallon of gas, but I go away back, when gas was 18 cents a
    gallon. Remember to wait 7 days between surveys

    1. I agree! I came here to make a comment about something, and I find a poorly written page(obviously by someone whose 1st language ISN’T English!) as well as you needing my receipt info(which, btw, I’ve been waiting for the $50. bonus one to do this, but finally gave up on getting THAT ever again!), only to have thrown THAT away(bc you “don’t need a receipt anymore” , not true! Now, I can’t even leave my complaint/comments? I guess I just did, only I’ve forgotten what my ORIGINAL complaint was, after going through ALL of this! One: I don’t even LIKE surveys! You need a COMPLAINT Dept! 2)Does anyone even READ these things? I COULD use MORE $$ off, but where do you go to get THAT? I need a receipt? Right! 3)I wish Fred Meyer had NEVER merged with Kroger! Fred must be rolling over in his grave at THAT!! Customer Service was what he was ALL about! 4)Shame on ALL of his heirs! I CURSE you, as if THAT will help me!

    2. You DO realize that, if you wait LONG enough, milk DOES go “on sale” for 99¢, don’t you? Also, you CAN take advantage of their “55+ Discount” …the FIRST TUESDAY of each month! Then, they give you a WHOLE 10% “discount” off of ALL Kroger products ONLY! It’s not even worth bothering with, believe me! Pennies are ALL you get! Even the Customer Returns guy told me “It’s NOT worth the BOTHER to fish your receipt out of the garbage” for it! The ONLY use I’ve found for even GETTING a Bonus Card is for the fuel points, which are 10¢ per each $ that you spend!

  9. I am very disappointed in Kroger – I have shopped at Krogers for years – loved the fuel points. But, I’m like so many on this site that has complained about getting into the Kroger feedback survey for extra fuel points. I tried every one still cannot get on that site – is this intensively done?! Kroger this will cause so many people to go to Publix or Wal-Mart!

    1. I agree! I came here to make a comment about something, and I find a poorly written page(obviously by someone whose 1st language ISN’T English!) as well as you needing my receipt info(which, btw, I’ve been waiting for the $50. bonus one to do this, but finally gave up on getting THAT ever again!), only to have thrown THAT away(bc you “don’t need a receipt anymore” , not true! Now, I can’t even leave my complaint/comments? I guess I just did, only I’ve forgotten what my ORIGINAL complaint was, after going through ALL of this! One: I don’t even LIKE surveys! You need a COMPLAINT Dept! 2)Does anyone even READ these things? I COULD use MORE $$ off, but where do you go to get THAT? I need a receipt? Right! 3)I wish Fred Meyer had NEVER merged with Kroger! Fred must be rolling over in his grave at THAT!! Customer Service was what he was ALL about! 4)Shame on ALL of his heirs! I CURSE you, as if THAT will help me!

  10. This survey is a joke! I don’t want anything FREE or a DISCOUNT..!!! All I want is to know WHY Kroger stores in Henrico, Virginia are OUT of STOCK 9 out 10 times we shop for Popsciles “SUGAR FREE”, orange, cherry & grape…..???

    1. I FINALLY got through to the ACTUAL SURVEY, only to find that it’s run by Publishers Clearing House! Have ANY of you EVER ENTERED one of THOSE?!! They WILL bombard you with SO MUCH email garbage that you WILL regret the day that you were EVER BORN! DO NOT GIVE PCH ANY INFO! If you DO, remember that I warned you, and that it was YOUR FAULT for ever NOT listening to ME, someone who speaks from EXPERIENCE! Then, because of that, it’s on YOU!

  11. Just been hoping for help w/pharmacist tampering (called Kroger over 5 times). Not looking for anything free, except professional service & accountability.

  12. What is the deal , it jump all over the internet, I never can find it. to fill the survey. No matter where you click. it take you all around the bush.

    1. You make it so difficult to even take the survey for your extra 50 Gas points, not worth the trouble, Maybe Wal-Mart will be a better choice!

  13. THIS IS RIDICULOUS! I WOULD GLADLY ANSWER QUESTIONS ABOUT SHOPPING AT MT STERLING KROGER BUT I AM NOT GOING TO ANSWER A BUNCH OF QUESTIONS ABOUT HEALTH, WEALTH, OR OTHER SHOPPING HABITS OR INTERESTS I HAVE!

    1. You DO realize that, if you wait LONG enough, milk DOES go “on sale” for 99¢, don’t you? Also, you CAN take advantage of their “55+ Discount” …the FIRST TUESDAY of each month! Then, they give you a WHOLE 10% “discount” off of ALL Kroger products ONLY! It’s not even worth bothering with, believe me! Pennies are ALL you get! Even the Customer Returns guy told me “It’s NOT worth the BOTHER to fish your receipt out of the garbage” for it! The ONLY use I’ve found for even GETTING a Bonus Card is for the fuel points, which are 10¢ per each $ that you spend!

  14. it is way to difficult to get into the feedback survey for fuel points. Also there should be a method for people to get fuel points that do not have computors. Lost points because cannotr get into do the surveys.

  15. What is the fastest way to get to the site????? There are way tooooo many other junk sites and online surveys, et.d and when I go to Kroegercom and a the question about survey, it says, not o n this site, so try another one.

    What is happening….it use to be so easy. I think management has changed over last few years at Kroeger and I don’t like it!!

  16. I can’t understand why Kroger has stopped selling Shell gift cards, isn’t there a relationship with Shell to get discount on gas?

  17. I shopped at Kroger in Humble, Texas today and the ID number on my receipt was so dim that I could not take the survey. I was very frustrated today because Heritage Leg Quarters were advertised for 49 cents a pound and when I arrived at the store today around noon, Saturday (which we all know is a busy shopping day), there were no bags of leg quarters out. I asked the employee that was stocking the meat about the advertised leg quarters and was told the store was out. I could accept that, but not his scowl and unfriendly attitude. Poor planning and employee with an attitude. Nothing else to say.

  18. This website for fuel points is ridiculous. It gives you 50 place s to bring up the survey and then still doesn’t let you enter your information.

  19. Why in the hell are there so many feedback sites! Way too many. Why don’t you have just one? I have spent the past 30 minutes or so trying to log in to at least one site but not able to. Plus why should I have to download some kind of PDF form or something on to my computer just to do survey? Never had to before today.

  20. This is totally BS!!! I can’t get into your survey site for the fuel points. This is really making me wonder if you even offer the survey any more. I’ve gone on every site for Kroger and none of them offer the survey……I’m done!!!

  21. Why do I need to do a survey, to get the points plus findings this site was problem. First it took me to a site that ask for make personal information including my birth date stating I could win gift cards and other prizes. I used one of your web links that took me to that site but once it asked for birth date I deleted all my information.

  22. Can’t find the correct site. Too many sites claiming to be the correct site for the survey and they are not! Finding the site is a real pain!

  23. It is very frustrating to use the “new” survey site. I cannot take a survey nor can I acknowlegde excellent employees!

  24. I agree. It use to be so easy to do the survey. Now almost impossible. Why not just do away with it instead of making everyone mad.

  25. I’m tired of trying to enter the survey each week to earn fuel points. It takes me too long to locate the form. Are you deliberately trying to foil any effort to earn these points?

  26. I love shopping at Kroger. There are other stores close by in my community but Kroger always is clean & has what I need. However, Trying to find the right survey can be challenging & I hate having to put in all my info at the end. When I put in my rewards number, you should know who I am.
    Make it simple for us Kroger if you want feedback. Thanks, Margie

  27. Hi, we had another wonderful “Hope for the Holidays” donation from Smith’s this past Christmas. Our Community Food Bank is grateful beyond words for the support and generosity of your organization, not just on this occasion but every week, every month of the year.

    I have been the manager of the Virgin Valley Community Food Bank for fourteen years, the help and assistance afforded me and our organization is truly phenomenal. For the majority of these years Alan Rasmussen and Craig Demos have be the store managers, they are always willing to eagerly help me with any and all of my requests. Illustrations of these two men going out of their way to accommodate the needs of our community are numerous and extremely appreciated.

    Sincerely yours, Leslee Montgomery

  28. This is ridiculous, I used to always do the survey for fuel points, now you can’t even get in it. What in the world did l do to it? forget it too much hastle

  29. This is ridiculous!!! I’ve tried to do the survey but you can’t get to it. You keep getting rerouted to the exact same information above.
    Stores great, but whoever is in charge of the survey and sweepstakes lets say they need to find a job that they know how to do. Bad PR folks!!!

  30. I have been a Kroger customer at the downtown store for many years. Always happy with my customer service, Brian was my last check out clerk and as always very friendly and fast. Having been in retail I know the importance of changing the layout of the floor but this change has me chasing to find a product and taking away time from my day. Having a large household this is not helpful. Please no major changes for a while.

  31. I have been a Kroger customer at the downtown store for many years. Always happy with my customer service. Brain was my last check out clerk and as always very friendly and fast. Having been in retail I know the importance of changing the layout of the floor but this change has me chasing to find a product and taking away time from my day. Having a large household this is not is not helpful. Please no major changes for a while.

  32. I was unable to complete the survey as the computer did not let me continue. Dollie, two Kellys, Michele and Miles are your best advertisement for customer satisfaction.

  33. not worth the aggravation to try to find the form to enter this survey. why not make it simple and just post the form required, rather than 20 different sites and a lot of gobbly gook.

  34. not even worth the aggravation to find a site with the entry form. this is ridiculous to post 20 different sites and a lot of jargon to try to enter

  35. I was at the Kroger at 2301 Rayford rd today and I wanted to get the deal for pies for 2.49 each with a digital coupon. I didn’t know how to use an app and I asked a worker named Khloe if she could help me. She was so kind to me and didn’t act like I was some stupid old lady. She spent about 25 minutes with me and was so sweet. She helped me so I could buy my pies and also set me up with a new card because my old one wasn’t working. This girl deserves a pat on the back. Stores need more people like her.

  36. I am now a returned customer at the Ralph’s Market on Old Grove Rd, in Oceanside. Thanks to Andrea, store mgr, who listened to my concerns and was very courteous and understanding while resolving the issue. Andrea, you are the best, you ROCK! I now look forward to shopping at Ralph;s Market on Old Grove Rd. in Oceanside. CA.

  37. Something has changed, I use to submit points all through the month and neve had any problems. Now I can not even get on the right page. Somebody changed something and need to change it back.

  38. Store was very busy restocking, particularly in the produce dept. So many carts being emptied it was extremely difficult to negotiate. Milk/juice shelves not pushed to the front.

  39. I tried for the last hour, to get the 50 fuel points , but it keeps coming up with with other crap. A few weeks ago, I had no trouble, So why the big change ?

  40. You have changed the site for fuel points can’t find it , not worth the trouble .Guess I’ll start going to walmart
    and get my groceries, there fuel is as cheap as Krogers.

  41. SAME AS ALL THE OTHERS WHO HAVE COMMENTED, THE SURVEY SITE IS SO HARD TO FIND.GUESS YOU DON’T
    WANT TO GIVE AWAY THE FUEL POINTS ANYMORE.

  42. I have grown up with Kroger Stores. I have seen many changes over the years that I have been shopping.
    I buy all of my food products, pet food, laundry items, Love the sweet isle, home baked goods, my husband loves the cookies, meat dept. is fabulous deals, I could not afford not to shop here. But the most important thing for me is the cleanness floors, shelf’s easy for me to reach for what I want and enough of the products on the shelf.
    This doesn’t happen by it self., you have the great opportunity to employ topnotch people, they know what they are supposed to do. I have made many friends at the Kroger I go to. I visit one friend, Jim in the pharmacy at the Avon store, he is so good to his guest, he has many friends. Check out is so easy, and plenty of smiling employs to help you with your shopping…. I just love it…..I don’t know what I would do without having a Kroger Store in my neighborhood….

  43. You got my 15 minutes and I could not find the survey. How about a big red button that says “enter survey here”.
    Way too confusing. Guess I’ll head back to Safeway. They keep things simple and have “Monopoly”. I was trying to help out my 92 year old mother with this and now she is very disappointed.

  44. I want to participate in the survey, but it is quite impossible. Why can’t this be simplified and why o why are there so many other sites that say Kroger Survey, but are not part of Kroger. Please get a capable 14 year old to redo your website!!

  45. Agree totally; Kroger is my favorite grocer but will reconsider and use Walmart fuel cards before going “around the world” to get fuel points.

    1. I am really confused—I tried for hours to get to the survey. Finally did??? But wasn’t able to enter the ID #or the time i was at King Soopers or my loyalty # WHAT GIVES ???

  46. I shop at Kroger but for some reason when I have purchased the 6 items and save, it does not always credit the item with the cents off. I might some but not all 6 to get the sale price.

  47. every time I post a comment this page puts me right back to an error message, asking for comment again. This frustrating I just was looking for the site where I could do the survey, but its hard to find. I think I’ll just quit trying.

  48. Kroger: What have you done to the links to the actual survey? Everything searched gets you to the page on how to do it (which is written in terrible English, by the way). You are making it very hard for people to claim their fuel points. This is strike 2. Strike 1 was removing the 10% senior discount on Kroger brands.

    For those reading these comments: I finally found it and there’s a note on it for the survey! How ridiculous is that? Put directions to the survey ON the survey itself, which you can’t find in the first place!

  49. Your site is no longer customer friendly. I have to go through so many different areas that I waste so much time to gain fuel points. At one time it was so simple to bring up the correct site and get it done. What has happened to the previous manner of completing the survey. It wasn’t broke, so why try to fix it by complicating it!! So frustrating. I suggest your PR people need to go back to the drawing board and make it consumer friendly.
    Thank you.

  50. I will no longer be shopping at any stores owned by Kroger. I just found out that Kroger made the decision to no longer sell magazines that feature assault rifles. I believe it is poor business when a decision is made to censor media. For starters the people doing the censoring, do they really know what an assault weapon is, plus why not censor other publications that I find offensive. Maybe I am an atheist and find religious publications offensive. This is similar to what Hitler did in the 1930s with his book burning. Kroger is just treading on dangerous ground and I will no longer patronize their establishments. I live in Michigan and shop in Eagle River, Wi. I will be posting fliers in the area making people aware of your unethical practices. By the way I have never bought a magazine about assault rifles. That is my choice not to.

  51. Leslie Ann was extremely helpful to me today. It’s very rewarding to know that she remembered me from a week ago and was proactive in helping me in the wine section. Very pleasant, warm and friendly. Great customer service.!

  52. I spent over 2 hours again, trying to get into sign up for fuel points. I will think about this when I shop again
    I think the car will go past Kroger and stop at Walmart. I DON’T NEED TO FIGHT THESE FUEL POINTS ANYMORE.

  53. Miranda Austin was the cashier. She was very pleasant and efficient. I have been a Kroger customer for many years and have always been happy with the service and products.

  54. You have changed things AGAIN., I have no need for a comment at this time. I am just filling in space to make your AI happy. Why do you want a comment? I have no need to leave a comment at this time. You asked for this, I did not.

  55. Very Pleased with customer service with Victoria/Wine Tasting and Chuck/Murrays Cheese Bar. Both are very knowledgeable with the products and are very friendly. Always like the kindness and attention to us as Kroger Customers.

  56. We had very help from a employee at Ralph’s in rancho cucamonga on baseline and haven she was a great help her name is shelbe and works in the meat dept.

  57. Very Pleased with the Fantastic Customer Service provided by Victoria/Wine Tasting and Chuck/Murray Cheese Bar. Both are very knowledgeable with their products and are always very friendly and make us feel very welcome. Always like their kindness and attention they both always give us.

  58. I have tried to get what used to be a simple contact to the feedback survey now I get dozens of other survey sites and can’t open the one for my satisfaction Why could y ou not leave well enough alone

  59. this feedback has changed and is frustrqting to use. before all I had to do was type krogerfeedback in and tqke survey to earn 50 fuel points, whats up with all the jargon?

    1. So true. Also, one Kroger site for a gift card puts your name and number out (sells) to SOLICITORS, they start calling before you finished completing. Now trying to figure out how to remove my name and STOP.

    2. Your more recent “promotion” of surveys in general and team members specifically will end up in text books to illustrate commercial and time wasted will surely encourage many to reevaluate respect for your operation,and become an inexpensive marketing tool for Safeway,Walmart and others. Great going

    3. I agree with Merrick. Before, all I had to do was type krogerfeedback.com and could easily access the survery.
      Now, I try numerous options available to select from without success. Why complicate the procedure? Ron

  60. Locating the correct site to take the survey for fuel points is a pain in the rear, there are so many sites coming which do not have the survey .

      1. Agree been looking for survey crazy. Daniel Devling and Jen C. are awesome. Why would you ask people to take survey then make impossible to find.

    1. agree… going to the store tomorrow to tell GEORGE, i couldn’t rate him a 10… couldn’t even get to the site to take the survey

    2. Hi William Countiss: Thought I would tell you you can find the survey link on the bottom of the Kroger website. Took me a while to find it myself at one time. It’s under ‘ONLINE SERVICES’ on the lower right.

      1. I agree with all the above comments. I have just spent 15 minutes trying to get to the web site and do the questionnaire. It has not always been this difficult to pull-up the questionnaire.

    1. I feel I am getting the runaround! I can no longer pull up the site where I can actually complete the survey to get fuel points. Publix is building a new store in this town as I write this. I look forward to them being open as we will definitely start shopping there!

      1. Yes it is a hassle to find the coupon survey I want. Another complaint I have is I don’t get coupons by mail anymore. That seems to have stopped when I began getting on line coupons, which I have dropped for several weeks now, but now I don’t get any coupons. On line coupons are spotty because I never re3member expiration dates or quantity to buy.

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